*all times noted are Central Time*

Ensuring that water and wastewater utilities have the people, products, equipment, and services to deliver reliable and sustainable services to customers has never been an easy job. To truly succeed requires understanding how situations look from the jobsite outside a customer’s home to the boardroom or council chamber where you advocate for your budget and everywhere in between. Senior leaders who began on the frontlines have a unique perspective to share and real-world experiences to back it up.

Listen in as our featured guests discuss how to grow in your career and put your frontline experience to its best use. They also will give their impressions on how the job has changed in the last year in facing a shrinking workforce, ever-changing health precautions, uncertain supply chains, and fatigue in adapting.

Featured Guests

  • Kari Steele, President of the Board of Commissioners of the Metropolitan Water Reclamation District of Greater Chicago
  • Angela Charles, Charlotte Water Director

This presentation will be livestreamed from Chicago via WEFTEC Live.