Registration Information

Details about conference registration, badges, payment options, policies, and terms are included on this page.

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REGISTRATION INSTRUCTIONS

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Fees Letter of Invitation Member Pricing Name Badge Payment Privacy Refunds Registration Hours Terms and Conditions 

General Information

Where and When Is WEFTEC 2024?

WEFTEC 2024 will be held at the Ernest N. Morial Convention Center in New Orleans, Louisiana, USA.

• Pre-Conference Workshops: October 5 - 6, 2024
• Technical Sessions: October 7 - 9, 2024
• Exhibition: October 7 – 9, 2024

When Does Badge Registration Open?

• Attendee and Media registration are open!
• Exhibitor Booth Personnel registration is open!
• Operations Challenge registration opens in July 2024

What Does It Cost?

*You must be an active WEF Member to qualify for these rates. 

**Student Nonmember: To qualify for the Student Non-Member rate, you must provide proof of enrollment in a minimum of six (6) credit hours at an accredited college or university and provide written documentation on school letterhead, verifying your student status.

Add-on Events
Pre-conference Workshops, Facility Tours, the WEF Community Service Project, and Jammin'4 Water are not included in the conference rate and require an additional fee. To view a full list of add-on events and fees, click here

What Does Registration Include?

• Full Conference registration includes all access (October 7– 9)
  • Technical Sessions (qualify for continuing education credit)
  • Conference Proceedings (papers available to download after WEFTEC)
  • Continuing Education Credit
  • Exhibition (qualify for contact credit hours)
  • Learning Exchanges, Main Stage events and presentations in the exhibit hall theaters
• Expo Only registration includes exhibition hall access (October 7 – 9)
  • Exhibition (qualify for contact credit hours)
  • Learning Exchanges, Main Stage events and presentations in the exhibit hall theaters
• Guest/Spouse Registration
  A guest is a spouse, significant other, friend, or adult child who is not in an industry-related occupation, volunteer, or appointed position. A co-worker or an associate within the industry may not use the guest registration.
  
  Only one guest allowed per registration. Each guest must be registered with a conference attendee. Guests cannot register on their own.
  
  Guest Registration includes access to the exhibition hall only (October 7 - 9). If a guest plans to attend any educational programming, they must register for the Full Conference.

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Member Pricing

Member pricing is based on each person’s individual membership status at the time of registration. Though your institution may be a member of WEF, you must maintain an individual WEF membership to be eligible to receive the member rate.

Nonmember
If you are not a WEF member or your membership lapses and is not renewed by the time of the event, you will either have to join/renew your membership or pay the non-member rate for the event.

Students who are not members of WEF must pay the student nonmember rate and provide proof of student status, during the registration process.

Note: WEF does not provide the option to join/renew and register in the same transaction. To register for WEFTEC at the member rate, please join or renew your membership prior to registering. It may take up to 48 hours after joining or renewing your WEF membership for the member rate to be displayed during registration.

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Payment Policy

All conference registrations are processed online only by Maritz Global Events, WEF's official registration company.

Full payment is due when you register online with a credit card (VISA, MasterCard and American Express).

Checks, purchase orders, wire transfers and cash are not accepted online or onsite at the conference.

Changing credit cards after the initial payment is processed is NOT permitted. Please be sure that you are using the appropriate credit card for this transaction.

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Confirmation Receipt

Upon completion of your registration, you will receive an immediate confirmation email from Maritz Global Events. Your confirmation serves as your receipt.

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Cancellation, Substitution and Refund Policies

All cancellations and substitutions must be received in writing and sent to Maritz Global Events.

• Refund requests received on or before August 2, 2024, will receive a FULL refund of their paid registration.
• Refund requests received from August 3 - September 3, 2024, will receive a 75% refund of their paid registration. 
• NO refunds will be issued for refund requests received on or after September 4, 2024. 

Rather than cancelling, consider sending a substitute.

Substitutions: An organization may submit a request to substitute one person for another in writing prior to September 3, 2024.

Note: If you paid the member rate, but your substitute is a non-member, the substitute will need to pay the difference in cost; however, if the substitute rate is lower than what you originally paid, you will not receive a difference in the price.

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Name Badge Information

Badge Pickup Hours and Locations

Badge Pickup for pre-registered attendees and exhibitors is available at four locations [Louis Armstrong International Airport (MSY), Hilton Riverside Hotel, Sheraton New Orleans Hotel and the New Orleans Morial Convention Center] during the dates and times listed below. You do not have to be a hotel guest to pick up your badge at the Hilton Riverside or Sheraton. No financial transactions or registration modifications are available at the Badge Pickup locations.

Full Service Registration

While onsite registration will be available at the New Orleans Morial Convention Center during the Full Service registration hours shown below, we strongly encourge you to register before WEFTEC 2024. If you require assistance with registration, please visit exhibitor or attendee customer service at the convention center. To obtain a PDF of the registration hours, click here.  

Before receiving a badge 

• Each individual is required to read, agree to, and sign the Assumption of Risk and Wavier of Liability when they register.
• Each individual will need to pick up their own badge.
• Please bring your confirmation email with you to the conference to scan the QR code from your smartphone or tablet. Badges will NOT be mailed.

After receiving a badge

All registrants are required to wear the official WEFTEC name badge to gain entry into the exhibition area and education programs. Badge sharing, or trading and badge reprints are strictly prohibited.

Lost Badges

WEF has instituted a badge replacement cost to defray costs associated with the rising volume of badge replacements. If you lose your badge, please go to any one of the Customer Service counters at the Convention Center.

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Letter of Invitation Policy

Conference participants who require an invitation letter to enter the United States must first register and pay for the conference before a Letter of Invitation will be issued.  You may request a Letter of Invitation as you register for WEFTEC.

Once your registration is complete, your Letter of Invitation will automatically be sent to the email provided during registration. Print copies will be mailed only at the requesting conference attendee's expense. UPS or FedEx account number must be provided by the participant in order to receive a print copy of the Letter of Invitation.

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Official WEFTEC Service Partners

Maritz Global Events (MGE), and Convention Management Resources, Inc. (CMR) are official WEFTEC service partners. Other companies or agencies are not authorized by WEF to process conference registration (MGE only); or to make hotel reservations (CMR only). If you’re contacted by other companies or agencies offering these services, please send us a message.

Policies, Terms and Conditions

By registering for WEFTEC, you are agreeing to comply with WEF's Policies, Terms and Conditions. 

• Assumption of Risk and Waiver of Liability
• Children at WEFTEC
• Code of Conduct
• Suitcasing
• Terms and Conditions
• Maritz Global Events Terms of Use   

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Privacy Policy

The Water Environment Federation respects the privacy of its members and website visitors and adheres to best practices, applicable U.S. federal laws, and acknowledges the European Union General Data Protection Regulation implementation. Please read WEF’s Privacy Statement.

Collection and Use of Information

Through our registration vendor, WEF captures individual information, including contact information and demographics for the purpose of doing business with WEF including:

• Producing badges for access to the Conference event(s)
• Conference surveys and evaluation
• Marketing emails and mailings
• For use in the Conference mobile app

If you have any questions about WEF’s terms, policies, or your registration, you may contact us by email at registration@wef.org.

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Contact Us
Conference Registration Questions: Email Maritz Global Events (MGE) 
WEF Account or Membership Questions: Email WEF Customer Service