Name Badge Policies

All registrants are required to wear the official WEFTEC name badge to gain entry into the exhibition area and education programs. Badges are nontransferable and must be worn at all times.

Lost Badges:
WEF has instituted a badge replacement cost to defray costs associated with the rising volume of badge replacements. If you lose your badge, please go to any one of the Customer Service counters at the Convention Center

Badge Corrections:
Badge corrections will be made onsite at any one of the Customer Service counters located at the Convention Center

Camera Policies

Photography and Social Media Policy
WEF encourages the use of social media to share your experiences at our event. This includes sharing interesting quotes or information, taking pictures with colleagues, and using the event hashtag. However, to protect intellectual property, the videotaping, filming, or live-streaming of any workshop or technical session presentation, or exhibit booth is prohibited. Any participant violating this policy must relinquish the media and may be removed from the conference. Also, promotional or commercial use of photographs taken at WEFTEC and other WEF conferences is strictly prohibited. If you are interested in content, materials, or products, please consider talking to the speaker or exhibitor, who may provide the information or grant permission.

Publicity Notice and Release
During WEFTEC 2018, the Water Environment Federation (WEF), its employees and agents, will be photographing, videotaping, and audiotaping the programs and events of the conference. By voluntarily attending and participating in WEFTEC 2018 you grant an exclusive, royalty-free, non-revocable license to WEF to record your likeness and voice on video, audio, photographic, digital, electronic, or other mediums now or hereafter developed, including but not limited to print publications, videotapes, DVD, internet, live streaming, and podcasts, in and for all languages, for WEF’s educational and promotional purposes throughout the entire world.

Cancellation Policy

Written cancellation notice is required and must be received by August 31, 2018.  A 25% service fee will be retained on all cancellations. No refunds can be given after August 31, 2018.  Cancellations received after August 31, and registrants who fail to attend the conference are liable for the full registration fees.

Ways to submit:

  • Scan and Email:
  • Fax: 1-888-772-1888 (toll free), 301-694-5124 (International residents) (No cover page please)
  • Mail to: WEFTEC 2018 c/o Experient 5202 President's Court, Ste. 310 Frederick, MD 21703.

Mailed cancellations must be received, not postmarked, by August 31, 2018 to be honored.

Letter of Invitation Policy

Conference participants who require an invitation letter to enter the United States must first register and pay for the conference before a Letter of Invitation will be issued.  You may submit your request as you register.

WEF will only issue a Letter of Invitation to the following verified conference participants:

  • Conference Attendees
  • Conference Speakers

Letters of Invitation will be emailed as a PDF document. Print copies will be mailed only at the requesting conference attendee's expense. UPS or FedEx account number must be provided by the participant in order to receive a print copy of the Letter of Invitation.


Payment Policy

WEF accepts American Express, VISA, and MasterCard credit card payments. Check payments are accepted until August 31, 2018. Cash payments are accepted onsite only.

*Purchase Order/Wire Transfer: WEF charges a $25 non-refundable application fee per registrant to process a purchase order or wire transfer. (Purchase orders and Wire Transfers are not accepted onsite.)  Purchase Order/ Wire Transfer payments are accepted until August 31, 2018.

Your conference registration must be paid in full prior to WEFTEC. Attendees who arrive onsite with a balance due will not be provided their badge or registration materials until they have paid in full.

No Wait-List: All registrations for workshops, facility tours and events will be processed in the order in which they are received with payment. Once a workshop, tour or event is fully subscribed, registration will be closed. Wait-lists will not be maintained. Do not plan on attending a workshop, tour or event unless you receive a confirmation notice that will admit you to the event. Your credit card will be charged only for confirmed registration.  If you pay by check for a closed event, WEF will mail you a refund check for that event.

Privacy Policy


Privacy Statement

The Water Environment Federation respects the privacy of its members and website visitors and adheres to best practices, applicable U.S. federal laws, and acknowledges the European Union General Data Protection Regulation implementation. Please read WEF’s Privacy Statement

Collection and Use of Information

Through our registration vendor, WEF captures individual information, including contact information and demographics for the purpose of doing business with WEF including:

  • Producing badges for access to the Conference event(s)
  • Conference surveys and evaluation
  • Marketing emails and mailings
  • For use in the Conference mobile app

All registrations and payments are exclusively processed on Experient Inc.’s platform. You can review their privacy policy here:

EventBit is a Bluetooth low energy device that will be used at WEFTEC 2018 in order to better understand attendee interests.  The information collected will be used to:

  • understand and meet your needs and preferences
  • develop new and enhance existing services and product offerings
  • provide you with relevant information on WEF and/or WEF’s products and/or services

If you don’t want to participate, please go to Customer Service upon arrival and have your record updated.

If you have any questions about WEF’s terms, policies or your registration, you may contact us by email at 

Release and Assumption of Risk Terms

By registering for WEFTEC, attendees attest that they are aware of the common dangers of travel and participating in the meeting/events and will assume all personal liability for their participation in WEFTEC.

SMS Alerts Policy

By providing your mobile phone number to WEF, you consent to receiving text messages alerts in the event of an emergency.

WEF does not charge for this service, but standard text messaging rates may apply as provided in your wireless plan (contact your carrier for pricing plans and details).

If you do not wish to receive emergency alert messages, you will be given the opportunity to opt-out during the registration process.

Substitution Policy

Substitutions are welcomed without penalty.  A written substitution request must be submitted by the original registrant by August 31, 2018 in order to be processed before WEFTEC 2018.  Partial substitutions are not allowed.  Registrants must transfer their entire registration to a new person, not just a portion.  Substitutions needed after August 31 must be done at the convention center.

Ways to submit:

  • Scan and Email:
  • Fax: 1-888-772-1888 (toll free), 301-694-5124 (International residents) No cover page please
  • Mail to: WEFTEC 2018 c/o Experient 5202 President's Court, Ste. 310 Frederick, MD 21703.

Mailed substitutions must be received, not postmarked, by August 31, 2018 to be honored.