How do operators and technicians overcome flooding, a sewer collapse, process failure and other emergencies?

Do you ever wonder what transpires behind the scenes during the operation of a wastewater treatment facility? Instead of continuing to take these unsung specialists for granted, come see some of the best wastewater collection and treatment personnel in the world display their skills at Operations Challenge.

Each team is sponsored by a WEF Member Association or recognized Operator Association.  Winners are determined by a weighted point system for five events (collection systems, laboratory, process control, maintenance and safety), each designed to test the diverse skills required for the operation and maintenance of wastewater treatment facilities, their collection systems and laboratories.

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See Highlights From Last Year's Operations Challenge

Team Participation Form

Operation Challenge team payments must be received by WEF before you can access the system to register for badges.

One Team Contact person per Operations Challenge team (the primary the Team Captain) will be issued a username and password, via email, to register team members.  If your Team Captain has changed you must contact Steve Harrison at  Please allow one week before it reflects online.


 Download the 2018 Team Participation Form. 

Badge Allotment

Operations Challenge teams are allocated seven (7) complimentary badges per team (one Team Captain, one Coach and five Team Members). Operation Challenge participants may use their free badge allotment for team participation only.

Guest Badge

Each team member is allowed to bring one guest (one for Team Captain, one for the Coach and five for each Team Member) to the Operations Challenge competition. If your team does not have a Coach, the team will be allotted six complimentary Guest Expo Only badges. All Guests must be registered through the Operations Challenge online registration system in order to receive a (FREE) Expo Only badge. Additional guests are required to pay the applicable Expo Only fee.

Guest Expo Only badges will not be mailed but can be picked up at the event using Badge Pickup. Pre-registered Guests who provide an e-mail address when they register will receive a receipt/confirmation after submission. Print and bring your bar-code confirmation to be scanned and proceed to any Badge Pickup counter onsite.

Badge Pickup

Operations Challenge Team Name Badges will not be mailed prior to WEFTEC but can be picked up beginning at 8:00am on Sunday, September 30 at the Attendee customer servicer counter located at the New Orleans Morial Convention Center.

Guest Expo Only badges will not be mailed but can be picked up at the event using Badge Pick-up.

Badge Access 
Operations Challenge Badges allows team members to access to the exhibit hall and technical sessions. Workshops, tours and ticket events are optional events and will be available for purchase. 

Guest Badges give access to the exhibit hall only (during show hours).

Badge Policy  

WEFTEC badges are required for admission to the exhibit hall and education programs. Badges are nontransferable and must be worn at all times.

Substitution Policy

Substitution requests must be received in writing on or before August 31 to be honored. After August 31, substitutions must be processed onsite at the New Orleans Morial Convention Center.

Team Payment Information

For WEFTEC questions regarding team payment, please contact

Badge Registration

Operation Challenge team payments must be received by WEF before you can access the system to register for badges.

It is important to follow the registration instructions below, If you close out of the online registration system prematurely, your changes or additions will not be saved.

Note: The Team Captain and/or Coach is not automatically registered, but must be added in order to receive a badge.

Login information 

To access registration, you must enter a username and password. The captain for the team will receive an email directly from Experient with their login information and instructions; Operations Challenge teams admitted after this date will receive login information approximately one week after receiving their team payment confirmation. Check your email for login credentials from Experient. (Team payments must be received by WEF before you can receive access to the registration system.)

To Login

•Select your team name from the drop down menu of the login page
•Enter your team name and password (check your email for login credentials from Experient)
•Follow the instructions to request badges and export team list.

To Register For Badges

  • Step 1 – Login
  • Step 2 – Click Team Contact tab to view the information
  • Step 3 - Click Team Summary tab to: Add Operations Challenge Team Participants Complete Demographics (hover cursor over text for information) Complete Educational Credit Information, if applicable
  • Step 4 - Click View Completed Tab to: Send e-mail confirmations Export team list

For questions regarding WEFTEC badge registration, please contact us at

  • Phone:  +1-703-684-2441 
  • E-mail:

Office hours are Monday-Friday, 8:30am-5:00pm Eastern Standard Time 

Click the links below to obtain additional information.  

Hotel and Travel 

Earn Educational Credits at WEFTEC 

WEF Membership

Become a Sponsor or Partner

Interested in being a sponsor for, or a partner of, Operations Challenge? Email