Policies

Cancellation Policy:

Written cancellation notice is required and must be received by August 30, 2013.  A 25% service fee will be retained on all cancellations. No refunds can be given after August 30 2013.  Cancellations received after August 30 and registrants who fail to attend the conference are liable for the full registration fees. 

Substitution Policy:

Substitutions must be received by August 30, 2013 in order to be processed before WEFTEC 2013.  Substitutions needed after August 30 must be done onsite.

Please mail or fax cancellations/substitutions in writing to:  

Mail or Fax Cancellations/Substitutions
WEFTEC 2013
c/o Compusystems Inc.
PO Box 6271
Broadview, Illinois 60155-6271 

 Express Mail Only (must be received, not postmarked, by August 30)
Send to:
WEFTEC 2013
c/o Compusystems Inc.
2805 S. 25th Avenue
Broadview, Illinois 60155-4531 

Fax: 1-708-344-4444 (No cover page please) 

Payment

WEF accepts VISA, MasterCard and American Express credit card payments. Check payments are accepted until August 30, 2013. Cash payments are accepted onsite only. *Purchase Order/Wire Transfer: WEF charges a $25 non-refundable application fee per registrant to process a purchase order or wire transfer. (Purchase orders and Wire Transfers are not accepted onsite.) 

Note:  

• Registrations can not be processed without payment.  
• Please do not mail or fax registration payments after August 30, 2013. You may register online or bring your payment onsite. 
• A Purchase Order is not a form of payment for your registration. Payment must be submitted upon receipt of invoice.  

Badge Policies

Badge Policy: 

All registrants are required to wear the official WEFTEC badge to gain entry into the exhibition area and education programs. Badges are nontransferable and must be worn at all times. 

Lost Badges:

WEF has instituted a badge replacement cost to defray costs associated with the rising volume of badge replacements. If you lose your badge, please go to the Customer Service counter located in the Grand Concourse at McCormick Place South. 

Badge Corrections:

Badge corrections will be made onsite at the Customer Service counter located in the Gran Concourse at McCormick Place South.