WEFTEC 2017 will be held at McCormick Place in Chicago from Sept. 30 - Oct. 4, 2017. 


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Cancellation Policy:

Written cancellation notice is required and must be received by September 1, 2017.  A 25% service fee will be retained on all cancellations. No refunds can be given after September 1, 2017.  Cancellations received after August 29 and registrants who fail to attend the conference are liable for the full registration fees. 

Substitution Policy:

Substitutions must be received by September 1, 2017 in order to be processed before WEFTEC 2017.  Substitutions needed after August 29 must be done onsite.

Please mail or fax cancellations/substitutions in writing to:

Mail or Fax Cancellations/Substitutions
c/o Experient
5202 President's Court, Ste. 310
Frederick, MD 21703

Mailed cancellations and substitutions must be received, not postmarked, by September 1, 2017 to be honored.


Fax: 1-888-772-1888 (toll free), 301-694-5124 (International residents) (No cover page please) 


WEF accepts VISA, MasterCard and American Express credit card payments. Check payments are accepted until Septemeber 1, 2017. Cash payments are accepted onsite only. *Purchase Order/Wire Transfer: WEF charges a $25 non-refundable application fee per registrant to process a purchase order or wire transfer. (Purchase orders and Wire Transfers are not accepted onsite.) 


  • Registrations can not be processed without payment.  
  • Please do not mail or fax registration payments after September 1. You may register online or bring your payment onsite. 
  • A Purchase Order is not a form of payment for your registration. Payment must be submitted upon receipt of invoice.  

Badge Policies

Badge Policy: 

All registrants are required to wear the official WEFTEC badge to gain entry into the exhibition area and education programs. Badges are nontransferable and must be worn at all times. 

Lost Badges:

WEF has instituted a badge replacement cost to defray costs associated with the rising volume of badge replacements. If you lose your badge, please go to any one of the Customer Service counters located at McCormick Place. 

Badge Corrections:

Badge corrections will be made onsite at any one of the Customer Service counters located at McCormick Place. 


Camera Policy


Photography Regulations: 

 In general, photography and filming in technical sessions and exhibit halls is prohibited. Attendees taking photographs or videotape with permission may be required to relinquish the film or digital media upon request.

Consent to use photographic images: 

Authorized media representatives and film camera may be present at WEFTEC. By attending the conference, you give your express consent to be included within any film, photograph, audio recording and/or visual recording (“Footage”), the copyright of which shall be owned by WEF.  You further hereby agree that any such footage may be used by WEF in any and all media to promote the organizations and its events, services, and community.  


Release and Assumption of Risk 

By registering for WEFTEC, attendees attest that they are aware of the common dangers of travel and participating in the meeting/events and will assume all personal liability for their participation in WEFTEC.


Letter of Invitation

Conference participants who require an invitation letter to enter the United States must first register and pay for the conference before a Letter of Invitation will be issued.  You may submit your request as you register.

WEF will only issue a Letter of Invitation to the following verified conference participants:

  • Conference Attendees
  • Conference Speakers

Letters of Invitation will be emailed as a PDF document. Print copies will be mailed only at the requesting conference attendee's expense. UPS or FedEx account number must be provided by the participant in order to receive a print copy of the Letter of Invitation.