Exhibitor Frequently Asked Questions (FAQs)

A list of the most frequently asked questions about exhibiting at WEFTEC. 

  • Am I Required to Submit Proof of Insurance?
  • Is There a Monthly Newsletter? 
  • Can I Bring or Serve My Own Food and Beverage? (Catering)
  • Can I Change My Target Move-In Date?
  • Can I Have a Hanging Sign?
  • Do I Need to Submit a Booth Approval?
  • How Do I Access the Attendee List? 
  • How do I Request a Meeting Space?
  • How Many Exhibitor Badges Are Included?
  • Is Carpet/Flooring Required?
  • Can I Get an Estimate of My Booth Costs?
  • When Is the Show Open?
  • What is Included in My Booth?
  • What is Not Included in My Booth
  • What is the Move-Out Schedule?
  • When is Move-In?
  • When Will the Exhibitor Service Manual/Service Kit Be Available?
  • How Can I Find Shipping Information?
  • Who Do I Contact For...?

Am I Required to Submit Proof of Insurance?
All Exhibitors are required to submit a Certificate of Insurance (COI). Insurance requirements and other information is listed in Rules and Regulations

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Is There a Monthly Newsletter? 
Yes, on the first Tuesday or Wednesday of each month your booth’s primary and secondary contact will receive a newsletter with important information regarding WEFTEC 2026.

Booth contacts can be updated using Company Information and Contacts via the Exhibitor Resource Center (ERC)

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Can I Bring or Serve My Own Food and Beverage? (Catering) 
No, all food and beverage or catering must go through Sodexo Live!, the exclusive catering company for New Orleans Ernest N. Morial Convention Center.

Ordering and menu details will be included in the Exhibitor Service Manual (ESM) via the Exhibitor Resource Center (ERC) coming Spring 2026.

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Can I Change My Target Move-In Date?
Yes, exhibitors may request a different target move-in date directly with Freeman.

Target move-in schedule and change request form available in the Exhibitor Service Manual (ESM) via the Exhibitor Resource Center (ERC) coming Spring 2026.

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Can I Have a Hanging Sign?
Per our Rules and Regulations only Island booths 600 square feet or larger may have a hanging a sign.

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Do I Need to Submit a Booth Approval?
If your booth complies with the Rules and Regulations, you do not need to submit a design. However, the following features always require approval:

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How Do I Access the Attendee List? 
Exhibitors can download the Attendee List at any time using the Maritz Registration Portal via the Exhibitor Resource Center (ERC) starting Spring 2026. 

The Attendee List only includes attendees who opted in, and email addresses are not included per the Water Environment Federation’s policy.

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How do I Request a Meeting Space?
Exhibitors can request private meeting space to hold events that do not conflict with WEFTEC core program hours.

Meeting space requests available Spring 2026

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How Many Exhibitor Badges Are Included?
Exhibitors are allotted 4 complimentary Booth Personnel Registrations per 100 square feet of booth space.

Exhibitors can register additional personnel for a fee using the Martiz Registration Portal via Exhibitor Resource Center (ERC) available Spring 2026. 

Primary Booths are responsible for registering Booth Share personnel. 

 

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Is Carpet/Flooring Required?
Yes, per our Rules and Regulations, all exhibitors are required to provide flooring for their booth. The only exceptions are those located in the Innovation Showcase and Discovery Zone.

View Rules and Regulations for more details.

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Can I Get an Estimate of My Booth Costs?
Yes, we have a sample booth budget that can be downloaded.

WEFTEC 2026 Sample Booth Budget available Spring 2026

The booth budget does not include any discounts that may be available or taxes.

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When Is the Show Open?
The Exhibit Hall is open to everyone during the hours below: 

Date

Time

Monday, September 28

8:30 a.m. - 5:30 p.m.

Tuesday, September 29

8:30 a.m. - 5:30 p.m.

Wednesday, September 30

8:30 a.m. - 3:30 p.m.

  • Any exhibitor that dismantles (tear down) prior to 3:30 p.m. on Wednesday, September 30, will be penalized with the reduction of 5 priority points.
  • Only those with the Exhibitor badge type are permitted to enter the exhibit hall at 7:00 a.m. on show days.

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What is Included in My Booth?
Inline and Perimeter Booths

  • 8' back drape
  • 3' side drape
  • 7" x 44" company sign

Shared Island Booth

  • 8' high back drape

Island Booths

  • No drapes

Directory Listings
Includes listings in the Conference Announcement, WEFTEC Preview Issue of WE&T, Conference Program, as well as the official Mobile App and linked Online Directory.

Conference Proceedings
Exhibitors have access to WEFTEC Conference Proceedings which are available online after the event.

Registration
Exhibitors are given four (4) complimentary booth personnel registrations per 100 square feet of their booth. (ex: 300 square feet equals 12 complimentary booth personnel registrations)

More Registration details are available in Rules and Regulations and Exhibitor Resource Center (ERC).

Marketing Tools 
Discover our full range of Marketing Tools, with many offered at no additional charge.

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What is Not Included in My Booth
Booth space does not include:

  • Carpet/Flooring and cleaning
  • Booth furnishings (table, chairs, etc.)
  • Utilities (electrical, internet, etc.)
  • Shipping or Material Handling
  • Labor
  • Security
  • Lead Retrieval

Services can be ordered using the Exhibitor Service Manual via the  Exhibitor Resource Center (ERC) available Spring 2026. 

View Official Service Contractors.

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What is the Move-Out Schedule?
Move-out is not targeted and exhibitors may begin tearing down at 3:30 p.m. on Friday, October 3, 2026.

Exhibitors who begin tearing down prior to 3:30 p.m. will receive a penalty of 5 priority points.

Wednesday, September 30

3:30 p.m. - 9:30 p.m.*

Thursday, October 1

7:30 a.m. - 5:00 p.m.

Friday, October 2

7:30 a.m. - 5:00 p.m.

NOTE: Overtime rates will apply before 8:00 a.m. and after 4:30 p.m. during move-out.

Additional Dismantle and Move-out Information
Freeman will begin returning empty containers as soon as the aisle carpeting is removed from the exhibit floor - allow up to 8 hours for empty container return.

All exhibitor materials must be removed from the exhibit facility by Friday, October 2, 2026, at 5:00 p.m.

To ensure all exhibitor materials are removed from the exhibit facility by the Exhibitor Move-out deadline, please have all carriers check in by Friday, October 2, 2026, at 10:00 a.m.

Carriers such as UPS and FedEx will not wait in the marshalling yard during move-out. To prevent shipments from being rerouted or incur additional fees, we highly recommend using an alternative carrier.

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When is Move-In?
Move-in dates, times, and essential information are listed below:

Wednesday, September 23

7:30 a.m. - 5:00 p.m.

Thursday, September 24

7:30 a.m. - 5:00 p.m.

Friday, September 25

7:30 a.m. - 5:00 p.m.

Saturday, September 26

7:30 a.m. - 5:00 p.m.

Sunday, September 27

7:30 a.m. - 6:00 p.m.

All exhibits must be fully installed by 6:00 p.m., Sunday, September 27, 2026.

IMPORTANT: WEFTEC uses a targeted move-in schedule, meaning exhibitors are assigned specific delivery dates and times to ensure a smooth move-in process.

Target Move-In Schedule Coming Spring 2026

Overtime rates will apply before 8:00 a.m. and after 5:00 p.m. during move-in and all-day Saturday, September 26, 2026. Double-time rates will apply all day on Sunday, September 27, 2026.

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When Will the Exhibitor Service Manual/Service Kit Be Available?
The Exhibitor Service Manual (ESM) will be available Spring 2026 via the Exhibitor Resource Center (ERC)

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How Can I Find Shipping Information?
Shipping information including, addresses, dates, labels, and more are available in the Exhibitor Service Manual (ESM) Spring 2026 via the Exhibitor Resource Center (ERC).

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Who Do I Contact For...?

WEFTEC Exhibit Operations
Booth services, carpet, catering, signage, etc.
+1.703.684.2443
expoinfo@wef.org

WEFTEC Exhibit Sales
Booth space inquiries
+1.703.684.2437
WEFTECSales@wef.org 

WEF Finance Team
Invoices
+1.703.684.2427
Payments@wef.org 

WEF Member Services
Membership Inquiries
+1.800.666.0206
CSC@wef.org 

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